Onboarding audit
We review hosting, plugins, security and speed, fix the urgent issues and set a baseline. Most sites we take over have at least one silent problem.
- Hosting and plugin review
- Security hardening
- Speed baseline
Website Maintenance & Support
Your website, looked after every single month.
WordPress maintenance, security and support so your site stays fast, safe and current without you thinking about it. Updates tested before they go live, daily backups, monitoring, and a block of support hours for the edits that pile up.
Updates & Security
Core, theme and plugin updates tested before they go live, plus firewall, malware scanning and hardening. No more spam in your footer.
Backups & Uptime
Daily off-site backups, uptime monitoring and a tested restore process, so a bad day is an hour, not a week.
Support Hours Included
A block of hours every month for edits, new pages, forms and the small things, with a reply by the next business day for anything urgent.
Prevention is cheaper than rescue
Monthly care
Scheduled updates, monitoring, performance tuning and your support hours, with a short health report you can actually read.
- Tested updates
- Daily backups and uptime monitoring
- Monthly health report
Quarterly review
Every quarter we look at what your site should do next: content, SEO, AI visibility or a refresh, and tell you honestly whether it needs any of them.
- Content and SEO check
- AI visibility check
- Honest recommendation
Care plans
Simple plans for peace of mind, on a schedule.
ESSENTIAL
By inquiry
What’s included:
- Tested updates and security
- Daily backups and uptime monitoring
- 1 support hour a month
GROWTH
By inquiry
What’s included:
- Everything in Essential
- Performance tuning and speed checks
- 4 support hours a month
- Quarterly strategy review
CUSTOM
Let’s talk
What’s included:
- Multi-site or eCommerce
- Priority support
- Content, SEO or AI visibility add-ons
Why Meraki & Co.
White-glove service. Without the red tape.
Big-agency expertise meets boutique-level attention. At Meraki & Co., your investment goes toward thoughtful strategy, exceptional creative work, and a dedicated partnership. You’ll work directly with experienced professionals who treat your business with the care and attention it deserves.
White Glove Service
Our success is tied to yours, so every client is treated like the most important one on the roster.
Rapid & Transparent Communication
Straight answers, fast. You always know where your project stands and what happens next.
Proactive Problem Solving
We spot what could go wrong before it does, and bring you a recommendation rather than a question.
Tailored Marketing Services
No packages forced to fit. Every plan is built around your business, your budget and your goals.
How it works
The Meraki & Co. experience.
We’ve streamlined our process to consistently deliver a strategic, well implemented marketing strategy.
Submit a Quote Request
We set time aside to learn about the goals and needs of your business and project. If we decide to work together, we send a formal quote, contract and your initial invoice.
Discovery Phase
We come together in an interactive and wildly clarifying kick off meeting, and identify where you are and where you are going.
Strategy Clarity
We design, develop and execute a focused and intentional strategy. You join us along the way and have final say over every aspect.
Implement & Review
Once you have had a final review and feel confident it is aligned with your goals, we implement every part of the project and get ready for launch.
It's Launch Time!
After our final edits, your project is launched. We set aside dedicated time before, during and after to make sure there are no hiccups.
Continuing Support
We work with you on an ongoing basis to manage and execute your marketing strategy. All you have to do is monthly approvals.
Feedback
What our clients have to say.
“Over the last nine years, we've worked with Leeah for not one, but two of our websites. We trust Leeah's advice on what technologies to implement and how to position our brand online. Leeah is consistent, reliable and easy to work with.
“We were not left disappointed and love the look, feel, usability and multimedia content of the final product. I highly recommend using Leeah and will certainly be using her again on any future projects.
“Leeah was able to capture our vision and seamlessly walk us through the process. Today we have a website that truly represents our vision. We look forward to continuing to work with Leeah on future projects.
FAQ
Questions owners ask us about maintenance
Have another question? Email hello@merakiand.co or request a quote and we’ll answer within a business day.
Do you maintain sites you didn’t build?
Yes. Most maintenance clients came to us with an existing WordPress site. We audit it first and tell you what we found.
My site was hacked. Can you help?
Yes. We clean up and harden the site, and most clients move onto a care plan afterward so it doesn’t happen again.
What if I need more than the included hours?
Extra work is billed at a preferred hourly rate or quoted as a small project. Nothing happens without your approval.
Is there a contract?
Care plans are monthly with a three-month minimum and scale with site complexity and support hours.
